How we facilitate

Our facilitation approach and processes are aligned with the values and reflect the core competencies set forth by the International Association of Facilitators. We also apply our belief, knowledge, and skills that stems from practicing Nonviolent Communication. At the same time, we value the Appreciative Inquiry approach in working with clients, as well as the findings of Positive Psychology.

Engaging us for work

Each facilitation project starts with an initial work done in close cooperation with our clients (the group or team members, and/or those representing them). At this stage, our aim is to build mutual trust, respect, an understating of what matters to the client, and finding agreement on the best way to use our facilitation skills to support achieving those objectives.

We fully explore and openly acknowledge any conflict of interest at the earliest opportunity, and certainly prior to engaging for work. At the same time, we discuss on confidentiality matters, and agree on what can be disclosed and how.

We acknowledge and respect the individuality of each client’s environment, and seek for client support to let us understand the peculiarities that distinguish their work and business environment. These may include, though may not be limited to, elements of cultural diversity, what matters most, ways of working, and the nature of their business.

Hence, in choosing facilitation processes, methods and tools, we apply the best of our skills and knowledge, and seek to dialogue with our clients, to get confirmation that our ideas best serve their needs. We seek our clients’ full involvement and engagement to select, design, and adapt processes, methods, and tools that will achieve their goals, and be sustainable to their environment.

Giuseppe facilitates comfortably in English, Italian and Spanish, and has good understanding of French, Portuguese and Turkish.

Learn more about our facilitation work

Groups and Teams What is Facilitation The International Association of Facilitators

About IAF

Facilitation is a profession rapidly taking its unique place alongside those of consulting and training. The International Association of Facilitators was formed by a group of professionals desiring an avenue for interchange, professional development, trend analysis and peer networking. A formal association was proposed and adopted at a networking conference in Alexandria, Virginia, in January, 1994. More than 70 people signed on as charter members. Since then the IAF has grown to… over 1200 members in more than 63 countries. Our members work in government, nonprofit, educational, community, and corporate environments and hold positions as consultants, teachers, in-house facilitators, negotiators, organizational specialists, coaches, and more

As a participatory organization, the work of the IAF is reliant on volunteer leadership and the contributions of its members. The IAF encourages and supports the formation of local groups of facilitators to network and provide professional development opportunities for their members. Regional groups from around the world are invited to become affiliated with the IAF to help promote the profession of facilitation as a critical set of skills in the global society of the 21st century.

IAF Vision, mission, and values

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    IAF's Mission

    The mission of the IAF is to promote, support and advance the art and practice of professional facilitation through methods exchange, professional growth, practical research, collegial networking and support services. This is accomplished through peer-to-peer networking, professional development and annual conferences which are critical means for fulfilling the mission and reflecting our core values.

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    IAF's Values

    Inclusiveness – Including the full spectrum of personal, professional and cultural diversity in our membership and in the field of facilitation
    Global Scope – Connecting and serving facilitators locally, nationally and internationally
    Participation – Advocating participative methodologies that generate ownership of decisions and actions
    Celebration – Celebrating life through spirit filled quality interchange, activities and events
    Innovative Form – Modeling a participative and flexible organizational structure that promotes growth, change and learning
    Social Responsibility – Supporting socially responsible change within private, public and voluntary organizations
    Vision

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    IAF's vision is to…

    Be a leading influence in the art and mastery of facilitation
    Be a worldwide connection between diverse members and partners
    Provide ongoing global exchange of facilitation expertise
    Be the premier provider of resources in support of the professional facilitator
    Be a strong, evolving organization focused on inclusive and participatory practices
    Provide relevant information grounded in applied research to meet customer needs and respond to social trends

IAF’s Statement of Values and Code of Ethics

Below is the Statement of Values and Code of Ethics of the International Association of Facilitators (IAF).
This Statement of Values and Code of Ethics recognizes the complexity of IAF Facilitators’ roles, and in particular that to inspire trust and receive trust are key components to effectively facilitate Clients’ groups on critical topics. Members of the International Association of Facilitators are committed to using these values and ethics to guide their professional practice.

Statement of values

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    Statement of Values

    As group facilitators, we believe in the inherent value of the individual and the collective wisdom of the group. We strive to help the group make the best use of the contributions of each of its members. We set aside our personal opinions and support the group's right to make its own choices. We believe that collaborative and cooperative interaction builds consensus and produces meaningful outcomes. We value professional collaboration to improve our profession.


Code of Ethics

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    1. Client Service

    We are in service to our clients, using our group facilitation competencies to add value to their work.
    Our clients include the groups we facilitate and those who contract with us on their behalf. We work closely with our clients to understand their expectations so that we provide the appropriate service, and that the group produces the desired outcomes. It is our responsibility to ensure that we are competent to handle the intervention. If the group decides it needs to go in a direction other than that originally intended by either the group or its representatives, our role is to help the group move forward, reconciling the original intent with the emergent direction.

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    2. Conflict of Interest

    We openly acknowledge any potential conflict of interest.
    Prior to agreeing to work with our clients, we discuss openly and honestly any possible conflict of interest, personal bias, prior knowledge of the organisation or any other matter which may be perceived as preventing us from working effectively with the interests of all group members. We do this so that, together, we may make an informed decision about proceeding and to prevent misunderstanding that could detract from the success or credibility of the clients or ourselves. We refrain from using our position to secure unfair or inappropriate privilege, gain, or benefit.

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    3. Group Autonomy

    We respect the culture, rights, and autonomy of the group.
    We seek the group's conscious agreement to the process and their commitment to participate. We do not impose anything that risks the welfare and dignity of the participants, the freedom of choice of the group, or the credibility of its work.

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    4. Processes, Methods, and Tools

    We use processes, methods and tools responsibly.
    In dialogue with the group or its representatives we design processes that will achieve the group's goals, and select and adapt the most appropriate methods and tools. We avoid using processes, methods or tools with which we are insufficiently skilled, or which are poorly matched to the needs of the group.

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    5. Respect, Safety, Equity, and Trust

    We strive to engender an environment of respect and safety where all participants trust that they can speak freely and where individual boundaries are honoured. We use our skills, knowledge, tools, and wisdom to elicit and honour the perspectives of all.

    We seek to have all relevant stakeholders represented and involved. We promote equitable relationships among the participants and facilitator and ensure that all participants have an opportunity to examine and share their thoughts and feelings. We use a variety of methods to enable the group to access the natural gifts, talents and life experiences of each member. We work in ways that honour the wholeness and self-expression of others, designing sessions that respect different styles of interaction. We understand that any action we take is an intervention that may affect the process.

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    6. Stewardship of Process

    We practice stewardship of process and impartiality toward content.
    While participants bring knowledge and expertise concerning the substance of their situation, we bring knowledge and expertise concerning the group interaction process. We are vigilant to minimize our influence on group outcomes. When we have content knowledge not otherwise available to the group, and that the group must have to be effective, we offer it after explaining our change in role.

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    7. Confidentiality

    We maintain confidentiality of information.
    We observe confidentiality of all client information. Therefore, we do not share information about a client within or outside of the client's organisation, nor do we report on group content, or the individual opinions or behaviour of members of the group without consent.

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    8. Professional Development

    We are responsible for continuous improvement of our facilitation skills and knowledge.
    We continuously learn and grow. We seek opportunities to improve our knowledge and facilitation skills to better assist groups in their work. We remain current in the field of facilitation through our practical group experiences and ongoing personal development. We offer our skills within a spirit of collaboration to develop our professional work practices.

Group and team facilitations

Why hiring us

Through the facilitation process and guidance, and in collaboration with organizational leaders, we support groups and teams finding strategic alignment, discover shared values and common needs. We then stimulate their creativity to transform conflicts, confusion, or uncertainty into innovative strategies that address all needs.

With Group and Team facilitation services you will

  • Achieve strategic alignment;
  • Understand and make decisions to accomplish a mission with more ease;
  • Build trust to enable actions and behaviours that are important to achieve success;
  • Resolve live conflicts within the organization;
  • Adopt and apply collaborative decision-making;
  • Increase mutual understanding for effective collaboration in cross-functional groups with multiple stakeholders;
    Operate more effectively;
  • In situations of doubts, confusion, or conflicts, achieve clarity about, hear, and connect with what’s important to the group or the team members; and find ways of focusing on outcomes and decisions that support everyone and the organization as a whole.

Frequency and duration of the programs

Each facilitation project is designed around meeting the objectives. Processes, methods and tools vary for each project and so does duration. On some occasion, a few hours facilitation may suffice. On other occasions facilitation may extend over a few days.

Delivery options

Normally face-to-face. On specific circumstances, a phone/skype delivery may be considered.

How it works

Please read ‘How we facilitate’ to learn more about how we work towards a Facilitation engagement.

Pricing & Info

Ready to go?
Email or Call +90-538-561-4147 for pricing and other info.

About professional facilitators

What is facilitation?

Facilitation, literally means “make things easier”. It is a way to encourage participation, a sense of ownership and creativity. It’s an art to lead people to achieve a common goal through a process. The focus of facilitation is process (how to do something) not the content (what to do). Facilitation is related to “progress”, by taking things from point A to point B. The facilitator guides a group to a destination. Facilitation allows an easier way for the people to reach where they agree to go to. During this process, the facilitator’s helps reveal a decision which can be accepted by all the members of the group.

What is the facilitator’s role?

The facilitator assists a group or organization to operate more effectively through the joint effort to achieve a common goal. Through the process and guidance, the facilitator helps the group to understand and make decisions to accomplish a mission with more ease. The facilitator focuses on the group and its work on hand; the role of a facilitator is to assist and guide, not control. The facilitator is “content neutral”, who uses fair, open and inclusive process and methods to complete group work, not holding position or viewpoint to the group’s issue. The facilitator helps the group to go in depth with their thinking, assumption, belief and values, and the system procedure and content. An excellent facilitator knows how to lead the group to establish a durable agreement.

What core competencies must a facilitator have?

According to the International Association of Facilitators (IAF) competency model, a professional facilitator must have, in addition to being committed to high Values and Ethical rules, the following six core competencies required to facilitate group interaction:

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    Create Collaborative Client Relationships

    (i) Develop working partnerships

    • Clarifies mutual commitment
    • Develops consensus on tasks, deliverables, roles & responsibilities
    • Demonstrates collaborative values and processes such as in co-facilitation

    (ii) Design and customize applications to meet client needs

    • Analyzes organizational environment
    • Diagnoses client need
    • Creates appropriate designs to achieve intended outcomes
    • Predefines a quality product & outcomes with client

    (iii) Manage multi-session events effectively

    • Contracts with client for scope and deliverables
    • Develops event plan
    • Delivers event successfully
    • Assesses/evaluates client satisfaction at all stages of the event or project
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    Plan Appropriate Group Processes

    (i) Select clear methods and processes that:

    • Fosters open participation with respect for client culture, norms and participants diversity
    • Engages the participation of those with varied learning/thinking styles
    • Achieves a high quality product/outcome that meets the client needs

    (ii) Prepare time and space to support group process

    • Arranges physical space to support the purpose of the meeting
    • Plans effective use of time
    • Provides effective atmosphere and drama for sessions
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    Create and Sustain a Participatory Environment

    (i)Demonstrate effective participatory and interpersonal communication skills

    • Demonstrates effective verbal communication skills
    • Develops rapport with participants
    • Practices active listening
    • Demonstrates ability to observe and provide feedback to participants

    (ii) Honor and recognize diversity, ensuring inclusiveness

    • Encourages positive regard for the experience and perception of all participants
    • Creates a climate of safety and trust
    • Creates opportunities for participants to benefit from the diversity of the group
    • Cultivates cultural awareness and sensitivity

    (iii) Manage group conflict

    • Helps individuals identify and review underlying assumptions
    • Recognizes conflict and its role within group learning/maturity
    • Provides a safe environment for conflict to surface
    • Manages disruptive group behavior
    • Supports the group through resolution of conflict

    (iv) Evoke group creativity

    • Draws out participants of all learning and thinking styles
    • Encourages creative thinking
    • Accepts all ideas
    • Uses approaches that best fit needs and abilities of the group
    • Stimulates and taps group energy
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    Guide Group to Appropriate and Useful Outcome

    (i) Guide the group with clear methods and processes

    • Establishes clear context for the session
    • Actively listens, questions and summarizes to elicit the sense of the group
    • Recognizes tangents and redirect to the task
    • Manages small and large group processes

    (ii) Facilitate group self-awareness about its task

    • Varies the pace of activities according to needs of group
    • Identifies information the group needs, and draw out data and insight from the group
    • Helps the group synthesize patterns, trends, root causes, frameworks for action
    • Assists the group in reflection on its experience

    (iii) Guide the group to consensus and desired outcomes

    • Uses a variety of approaches to achieve group consensus
    • Uses a variety of approaches to meet group objectives
    • Adapts processes to changing situations and needs of the group
    • Assesses and communicates group progress
    • Fosters task completion
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    Build and Maintain Professional Knowledge

    (i) Maintain a base of knowledge

    • Knowledgeable in management, organizational systems and development, group development, psychology, and conflict resolution
    • Understands dynamics of change
    • Understands learning and thinking theory

    (ii) Know a range of facilitation methods

    • Understands problem solving and decision-making models
    • Understands a variety of group methods and techniques knows consequences of misuse of group methods
    • Distinguishes process from task and content
    • Learns new processes, methods, &models in support of client’s changing/emerging needs

    (iii) Maintain professional standing

    • Engages in ongoing study/learning related to our field
    • Continuously gains awareness of new information in our profession
    • Practices reflection and learning
    • Builds personal industry knowledge and networks
    • Maintains certification
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    Model Positive Professional Attitude

    (i) Practice self-assessment and self-awareness

    • Reflects on behavior and results
    • Maintains congruence between actions and personal and professional values
    • Modifies personal behavior/style to reflect the needs of the group
    • Cultivates understanding of one’s own values and their potential impact on work with clients

    (ii) Act with integrity

    • Demonstrates a belief in the group and its possibilities
    • Approaches situations with authenticity and a positive attitude
    • Describes situations as facilitator sees them and inquire into different views
    • Models professional boundaries and ethics -as described in ethics and values statement

    (iii) Trust group potential and model neutrality

    • Honors the wisdom of the group
    • Encourages trust in the capacity and experience of others
    • Is vigilant to minimize influence on group outcomes
    • Maintains an objectives, non-defensive, non-judgmental stance

IAF Certified™ professional facilitators

The International Association of Facilitators (IAF) has met the need for standards in facilitator certification and provides for a Certification Program to assess the attainment of the core competencies.The assessment process is based on rigorous peer review of knowledge, experience and demonstration of skills. The IAF Certified™ Professional Facilitator designation indicates attainment of these core competencies. The professional facilitator designation offers clients an assurance that those who are certified are qualified to design and provide basic group facilitation services.

Summary

So, in summary, an IAF Certified™ Professional Facilitator is committed to using values and ethics to guide their professional practice, obtained facilitation-specific training, achieved a designated number of experience hours, and have demonstrated specific facilitation competencies required to facilitate group interaction. An IAF Professional Facilitator’s mission is to concur to promote, support and advance the art and practice of professional facilitation.